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Auth Plain problem [closed]

My generator sends out emails. It doesn't support encryption, just standard username/password authentication. I stopped getting emails a few months ago (it has worked for 7 years prior to this). I've tried 4 different SMTP servers and 3 different ISPs and no luck, so i figured it had to be something with the generator. So I setup Paperclip to find out why and wiresharked it. This was the captured file after the generator sent an email: https://drive.google.com/file/d/1A9Ze...

The generator is .176, Paperclip is .39 (SMTP listens on port 2525) Line 9 the generator sends the AUTH PLAIN command (with username 'generator', which is correct) and line 10 paperclip responds with 501 error and then the generator QUITs. I don't know how to fix this, I obviously can't change the generator email client, did something change in SMTP format recently where it stopped recognizing ESMTP commands like AUTH?

russff's avatar
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russff
asked 2023-02-15 15:36:10 +0000, updated 2023-02-15 15:49:01 +0000
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Closed for the following reason "question is off-topic or not relevant" by grahamb 2023-02-15 17:03:40 +0000

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You closed my question, but I found other similar questions relating to SMTP issues which were not closed like mine was. What was the particular issue with my post?

russff's avatar russff (2023-02-15 17:14:38 +0000) edit

Probably those other questions were about Wireshark and SMTP, e.g. dissection. Your issue appears to be about SMTP AUTH which is off-topic.

FYI, many SMTP servers will no longer accept plain text credentials for obvious reasons. Generally the move is to use OAuth or similar.

grahamb's avatar grahamb (2023-02-15 17:20:38 +0000) edit

This was the similar question that made me post mine, and you even responded to that one: https://ask.wireshark.org/question/12...

russff's avatar russff (2023-02-15 17:24:17 +0000) edit

That question seemed to involve Wireshark, yours doesn't apart from the incidental use when trying to discover why your SMTP AUTH is failing. You'll need to look into your SMTP server, maybe via application logs to see what's up, Wireshark is of no help here.

grahamb's avatar grahamb (2023-02-15 17:44:08 +0000) edit
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1 Answer

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As far as I can tell, papercut doesn't support SMTP AUTH. See: https://github.com/ChangemakerStudios...

See also: https://www.papercut.com/kb/Main/Emai...

cmaynard's avatar
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cmaynard
answered 2023-02-15 22:47:08 +0000
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