First time here? Check out the FAQ!
THIS IS A TEST INSTANCE. Feel free to ask and answer questions, but take care to avoid triggering too many notifications.
Ask Your Question
0

Wireshark 3.6.4 on Windows 10 (64 bit) install error.

  • retag add tags

I am trying to install Wireshark 3.6.4 on a Windows 10 machine (current on updates). The error I get says ""The Visual c++ Redistributable installer failed with error 113. Please make sure you have KB2999226 or KB3118401 installed. Unable to continue installation" Those KBs are not valid for Windows 10. I rebooted my machine. I reinstalled the Visual C++ Redistributable 2015-2022 and still get the same error. The older version of Wireshark (3.4.14) installs fine. Anyone have a clue?

Amber's avatar
1
Amber
asked 2022-05-04 21:33:06 +0000
edit flag offensive 0 remove flag close merge delete

Comments

Same issue (I also have an unanswered question posted). I also noted that:

Wireshark-win64-3.6.3.exe installs without error.

Wireshark-win64-3.6.4.msi installs without error.

Timo's avatar Timo (2022-05-04 22:09:40 +0000) edit
more
  • delete

Adding to this, I can extract the vcredist_x64 installer from the Wireshark install files when the install fails and run it manually without issue. Also note I had uninstalled all VS2015 versions of vcredist and had rebooted.

jfbradfo's avatar jfbradfo (2022-05-04 22:58:16 +0000) edit
more
  • delete

Same issue.

surferdave's avatar surferdave (2022-05-05 02:24:58 +0000) edit
more
  • delete
add a comment see more comments

2 Answers

0

There was a packaging error for 3.6.4 which should be corrected with 3.6.5. See GitLab Issue 18077

grahamb's avatar
23.8k
grahamb
answered 2022-05-05 06:24:08 +0000
edit flag offensive 0 remove flag delete link
more

Comments

add a comment see more comments
0

The installer stops at

"C:\Program Files\Wireshark\vcredist_x64.exe" /install /quiet /norestart
vcredist_x64 returned 110

However, the Visual C++ Installer at that file location is actually vc_redist.x64.exe

Navigate to C:\Program Files\Wireshark\ and rename vc_redist.x64.exe to vcredist_x64.exe and the installation should run fine.

yoon's avatar
1
yoon
answered 2022-05-05 01:03:03 +0000
edit flag offensive 0 remove flag delete link
more

Comments

See the other post. 3.6.5 worked for me where 3.6.4 failed.

drhaywardj's avatar drhaywardj (2022-05-05 02:26:37 +0000) edit
more
  • delete

The post below ... posted some hours ago ... seem to suggest that 3.6.5 will be out soon and will fix it. I did reinstall 3.6.3 and it is running OK.

((((( This is due to a slightly different problem. We switched to Visual Studio 2022 for the 3.6.4 build, and unfortunately I missed backporting a change which is required to support that. I'm working on the 3.6.5 release, which should be out in a bit.

admin.gcc gravatar imageadmin.gcc ( 1 hour ago ) ))))))

sirlocks's avatar sirlocks (2022-05-05 02:40:59 +0000) edit
more
  • delete

This resolution worked for me, thanks yoon!

However, the Visual C++ Installer at that file location is actually vc_redist.x64.exe

Navigate to C:\Program Files\Wireshark\ and rename vc_redist.x64.exe to vcredist_x64.exe and the installation should run fine.

fs-09's avatar fs-09 (2022-05-05 04:30:05 +0000) edit
more
  • delete
add a comment see more comments

Your Answer

Please start posting anonymously - your entry will be published after you log in or create a new account. This space is reserved only for answers. If you would like to engage in a discussion, please instead post a comment under the question or an answer that you would like to discuss.

Add Answer