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wire shark only showing Adapter for loop back traffic capture

i've been using wireshark for about a week on my xbox adn it was fine i got ip's fine and it worked perfectly but i logged onto my computer one day and all it came up with was adapter for loopback traffic capture the ethernet is in fine and i bridged the connections but i cant get the ethernet capture that usually loads up when i start it. ive downloaded everything in the installation menu and reinstalled it many times but cant figure out why.

iileavy's avatar
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iileavy
asked 2019-11-16 05:36:29 +0000
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What is about of "wireshark -v" or "Help -> About Wireshark"
Knowing which version of Wireshark and what capture software is loaded will help diagnose.

Chuckc's avatar Chuckc (2019-11-16 06:36:23 +0000) edit
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it says version 3.0.6 the only capture it loads says adapter for loopback traffic capture

iileavy's avatar iileavy (2019-11-16 06:53:42 +0000) edit
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The "Running on" section of the help or -v output will show information about which Npcap or WinPcap is loaded.

Chuckc's avatar Chuckc (2019-11-16 07:22:22 +0000) edit
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can u tell me step by step what u want me to do please

iileavy's avatar iileavy (2019-11-16 07:38:54 +0000) edit
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Open the menu item Help -> About Wireshark. On the Wireshark tab highlight the text with the mouse and press Ctrl + C to copy to the clipboard. Paste the clipboard contents into a comment to the question with Ctrl + V.

grahamb's avatar grahamb (2019-11-16 12:08:49 +0000) edit
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2 Answers

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with Npcap version 0.9983

Latest version of npcap available here: https://nmap.org/npcap/
If upgrading npcap doesn't help there are steps here to work through:
https://ask.wireshark.org/question/11...

Chuckc's avatar
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Chuckc
answered 2019-11-16 16:08:00 +0000
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You're running with a slightly out of date version of npap (shouldn't be an issue).

As with quite a few similar questions on this site it is likely that the npcap service has stopped. From an elevated command prompt run sc queryex npcap to firstly check the state of npcap (please post the output as a comment) and then run sc start npcap if the service state shows as STOPPED.

grahamb's avatar
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grahamb
answered 2019-11-16 15:46:45 +0000
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output:

SERVICE_NAME: npcap
    TYPE               : 1  KERNEL_DRIVER
    STATE              : 1  STOPPED
    WIN32_EXIT_CODE    : 0  (0x0)
    SERVICE_EXIT_CODE  : 0  (0x0)
    CHECKPOINT         : 0x0
    WAIT_HINT          : 0x0
    PID                : 0
iileavy's avatar iileavy (2019-11-16 21:56:53 +0000) edit
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it worked thanks i love you

iileavy's avatar iileavy (2019-11-16 22:01:34 +0000) edit
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You're welcome, but this is yet another case of the npcap service stopping for unknown reasons. Maybe we should add something into Wireshark to detect this?

grahamb's avatar grahamb (2019-11-17 16:48:58 +0000) edit
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