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Spontaneous Internet Disconnects
- Everyone in the house is complaining about it, so I've ruled out my PC.
- Replacing a coax cable from the wall to the modem "appeared" to make a noticeable difference, the time between disconnects continued increasing. A few days passed without 1 issue that I know of, and then slowly started to come back, though still much less frequent.
- I was able to log the event and there appears to be a ton of colored messages within a span of 2 minutes or so. I'm trying to decipher them but could definitely use some help.
I have a Netgear Nighthawk R6400 Router and a Motorola/Arris SB 6141 Modem. WS Log attached below via G Drive (is there a better way to upload files?)
https://drive.google.com/file/d/16Ysb9CeWeZcTbglmteFP5EO8dHm3FyfU/view?usp=sharing
Spontaneous Internet Disconnects
- Everyone in the house is complaining about it, so I've ruled out my PC.
- Replacing a coax cable from the wall to the modem "appeared" to make a noticeable difference, the time between disconnects continued increasing. A few days passed without 1 issue that I know of, and then slowly started to come back, though still much less frequent.
- I was able to log the event and there appears to be a ton of colored
messages within a span of 2 minutes or so.messages. I'm trying to decipher them but could definitely use some help.
I have a Netgear Nighthawk R6400 Router and a Motorola/Arris SB 6141 Modem. WS Log attached below via G Drive (is there a better way to upload files?)
https://drive.google.com/file/d/16Ysb9CeWeZcTbglmteFP5EO8dHm3FyfU/view?usp=sharing
Spontaneous Internet Disconnects
- Everyone in the house is complaining about it, so I've ruled out my
PC.PC. - Replacing a coax cable from the wall to the modem "appeared" to make a noticeable difference, the time between disconnects continued increasing. A few days passed without 1 issue that I know of, and then slowly started to come back, though still much less
frequent.
I have a Netgear Nighthawk R6400 Router and a Motorola/Arris SB 6141 Modem. WS Log attached below via G Drive (is there a better way to upload files?)
https://drive.google.com/file/d/16Ysb9CeWeZcTbglmteFP5EO8dHm3FyfU/view?usp=sharingModem