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Unable to start Wireshark under Windows 10

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I'm currently using a Windows 10 HP system with a touchscreen. I was able to install Wireshark Wireshark-win64-2.6.4 and WinPCap 4.1.3 without any glitch.

The currently version of my Windows 10 is 1803.

Alas, I'm unable to run Wireshark. When I launch the application nothing happens. When I go to the event viewer, I get this error message :

Nom de l’application défaillante Wireshark.exe, version : 2.6.4.0, horodatage : 0x5bbfbe14
Nom du module défaillant : ISD_Tablet.dll, version : 7.3.4.35, horodatage : 0x5a274039
Code d’exception : 0xc0000094
Décalage d’erreur : 0x00000000000d6200
ID du processus défaillant : 0x1d24
Heure de début de l’application défaillante : 0x01d4828d71a49dd2
Chemin d’accès de l’application défaillante : C:\Program Files\Wireshark\Wireshark.exe
Chemin d’accès du module défaillant: C:\WINDOWS\SYSTEM32\ISD_Tablet.dll
ID de rapport : 05a256fa-f3a9-45aa-9d52-d9e8d2929dde

The error seems to be related somehow to the tactile part of the system.

Any idea to solve this problem ?

MadCat61's avatar
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MadCat61
asked 2018-11-22 20:00:24 +0000
Jaap's avatar
13.7k
Jaap
updated 2018-11-22 22:02:07 +0000
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Jaap's avatar Jaap (2018-11-22 22:06:09 +0000) edit

OBS apparently uses Qt, as do Wireshark; somebody reported a bug about the Wacom driver on the Qt bug database.

The suggestion there, as with the OBS question, appears to be to remove the driver.

Guy Harris's avatar Guy Harris (2018-11-22 22:14:16 +0000) edit
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1 Answer

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Hi Guy,

Thank you to have pinpointed the problem. I have updated the Qualcom driver and, tadaaa, it works already!

Philippe

MadCat61's avatar
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MadCat61
answered 2018-11-23 09:35:57 +0000
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Qualcomm driver, or Wacom driver?

Guy Harris's avatar Guy Harris (2018-11-23 18:40:20 +0000) edit

You're right, it's the Wacom driver.

MadCat61's avatar MadCat61 (2018-11-26 06:55:16 +0000) edit
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