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Packets with Errors from HP Officejet Pro 8600 N911g

A switchport on a Cisco switch is showing errors on the interface statistics page. HP Pro 8600 printer is connected to the port. If we clear the counters and move the printer to another port and replace the network cable, the errors move as well.

Questions:
What would be considered a packet error?
If the errors are CRC errors, would I be able to get them in the trace using the port span or they are gonna be dropped and will not be copied to the span?

Thanks

net_tech's avatar
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net_tech
asked 2018-09-30 02:56:29 +0000
cmaynard's avatar
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cmaynard
updated 2018-10-26 17:29:31 +0000
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in my experience you would not be able to capture crc errors from a span port. keep in mind most windows ethernet driver would probably drop them as well. you would have to post what specific error you are seeing and if its a receive or transmit error from the switch. you should also review the ethernet port statistics from the printers management page and verify the duplex matches the switch

thetechfirm's avatar
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thetechfirm
answered 2018-09-30 12:21:29 +0000
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