visual c++ redistributable installer failed with error 5

Hello everyone, I tried to install wireshark with windows x64 but i've got the following error :"wireshark error the visual c++ redistributable installer failed with error 5. Unable to continue installation. "

I've didn't find the error on internet and already tried to fix it but I didn't manage to.

Thanks for your help.

Kind regards.

matteo.thefox's avatar
1
matteo.thefox
asked 2024-04-09 16:54:26 +0000
edit flag offensive 0 remove flag close merge delete

Comments

Which version of Wireshark are you trying to install? One google search on your text and I got: https://ask.wireshark.org/question/27...

André's avatar André (2024-04-09 17:43:07 +0000) edit
more
  • delete

Mostly this issue comes up when systems are too old or are not up to date with MS updates and a pre-requisite is missing.

What the version of Windows and is it up to date with MS updates?

grahamb's avatar grahamb (2024-04-09 18:33:26 +0000) edit
more
  • delete

Good evening and thank you for kindly assisting me. I am trying to install Wireshark-4.2.4-x64 on a computer running Windows 11 and up to date.

matteo.thefox's avatar matteo.thefox (2024-04-09 19:14:11 +0000) edit
more
  • delete

Are there other applications open that might lock the C++ Redistributable from being update?
In Add/Remove programs, can you click modify on the C++ Redistributable and Repair it?

Chuckc's avatar Chuckc (2024-04-09 22:44:43 +0000) edit
more
  • delete
add a comment see more comments