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Everytime I try to run wireshark freezes loading modules Mac OSX Catalina

Everytime I try to run wireshark freezes loading modules, I've tried upgrading, removing even tried older versions. It simply doesn't work or open

Mac OSX Catalina 10.15.7

Would like some help in this matter, thanks

Maitoga's avatar
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Maitoga
asked 2021-06-15 04:13:59 +0000, updated 2021-06-15 04:15:46 +0000
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If you run Activity Monitor (open up Applications, go into the Utilities folder inside Applications, double-click Activity Monitor), and sort by Process Name in Activity Monitor (click on the title of the Process Name column), find Wireshark, select it, and then select Sample Process from the "gear" tool menu at the top, what does it show?

Guy Harris's avatar Guy Harris (2021-06-15 04:50:34 +0000) edit

info:

Sampling process 25207 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling Wireshark (pid 25207) every 1 millisecond
Process:         Wireshark [25207]
Path:            /Applications/Wireshark.app/Contents/MacOS/Wireshark
Load Address:    0x10048e000
Identifier:      org.wireshark.Wireshark
Version:         3.4.6 (3.4.6)
Code Type:       X86-64
Parent Process:  ??? [1]

Date/Time:       2021-06-15 18:24:14.458 -0500
Launch Time:     2021-06-15 18:22:40.003 -0500
OS Version:      Mac OS X 10.15.7 (19H1309)
Report Version:  7
Analysis Tool:   /usr/bin/sample

Physical footprint:         106.5M
Physical footprint (peak):  106.6M
Maitoga's avatar Maitoga (2021-06-15 23:32:55 +0000) edit

Call graphs:

Call graph:
    2398 Thread_243528   DispatchQueue_1: com.apple.main-thread  (serial)
    + 2398 start  (in libdyld.dylib) + 1  [0x7fff677e2cc9]
    +   2398 main  (in Wireshark) + 2105  [0x1005ac079]  main.cpp:806
    +     2398 epan_load_settings  (in libwireshark.14.dylib) + 16  [0x10200a480]  epan.c:318
    +       2398 read_prefs  (in libwireshark.14.dylib) + 26  [0x10202629a]  prefs.c:4343
    +         2398 uat_load_all  (in libwireshark.14.dylib) + 87  [0x10206b537]  uat.c:532
    +           2398 uat_load  (in libwireshark.14.dylib) + 465  [0x10207cd81]  uat_load.l:433
    +             2398 ssl_parse_uat  (in libwireshark.14.dylib) + 280  [0x1019e6838]  packet-tls.c:366
    +               2398 ssl_parse_key_list  (in libwireshark.14.dylib) + 162  [0x1019dcb92]  packet-tls-utils.c:5436
    +                 2398 rsa_load_pem_key  (in libwsutil.12.dylib) + 331  [0x108cf740b]  rsa.c:142
    +                   2398 gnutls_x509_privkey_import  (in libgnutls.30.dylib) + 1227  [0x10903187b]  privkey.c:624
    +                     2398 wrap_nettle_pk_fixup  (in libgnutls.30.dylib) + 555  [0x1090a9fcb]  pk.c:3340
    +                       2398 __gmpz_invert  (in libgmp.10.dylib) + 169  [0x10a5c5bf9]  invert.c:50
    +                         2398 __gmpz_gcdext  (in libgmp.10.dylib) + 311  [0x10a5c46f7]  gcdext.c:93
    +                           2398 __gmpn_gcdext ...
(more)
Maitoga's avatar Maitoga (2021-06-15 23:33:29 +0000) edit

Ive added as many info this let me use

Maitoga's avatar Maitoga (2021-06-15 23:34:35 +0000) edit
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1 Answer

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It looks as if it's either taking a huge amount of time, or hanging, in the process of loading TLS keys.

Try waiting a few minutes to see if it eventually finishes.

If it does, file a bug report on the Wireshark issue list, noting that loading the TLS keys eventually finishes but takes a long time.

If it doesn't, file a bug report on the Wireshark issue list, noting that loading the TLS keys appears to hang.

This may ultimately be a bug in GnuTLS but, if it's fixed in a version later than the one we use for the macOS builds, we should upgrade to that newer version.

Guy Harris's avatar
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Guy Harris
answered 2021-06-23 00:30:30 +0000
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