Hang on loading module preference

I Use wireshark on my company provided laptop in which I dont have admin rights. Wireshark used to work fine but once when wireshark was starting, my laptop crashed and Wirshark isnt working after I rebooted the laptop. Wireshark 1.6.6 version always got stuck on intializing tap listeners. I got it re-installed with a newer version 2.4.4 but this also gets stuck on Loading module preferences. Kindly help to resolve ASAP.

jitinkalyani's avatar
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jitinkalyani
asked 2018-02-19 08:25:58 +0000
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Operating system?

Jaap's avatar Jaap (2018-02-19 12:34:13 +0000) edit

Windows 7 Professional 64 bit

jitinkalyani's avatar jitinkalyani (2018-02-19 13:05:15 +0000) edit

Perhaps your preference file is damaged, try to delete it. C:\Users\your user \AppData\Roaming\Wireshark\preferences

Anders's avatar Anders (2018-02-19 14:10:31 +0000) edit
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