First time here? Check out the FAQ!
THIS IS A TEST INSTANCE. Feel free to ask and answer questions, but take care to avoid triggering too many notifications.
0

Can I troubleshoot fiber converter with wireshark "unexposed"?

  • retag add tags

Hi! My ISP is causing me some trouble which I hope wireshark might help at least to diagnose..

Background Setup: Fiber connection - fiber converter - wiring - router - devices of all kinds Three different routers randomly restarts or freezes (D-Link DIR-655, Asus RT N56U both become unresponsive, D-Link DIR-882 restarts at least some internal interface) 5-20 times per day. An ethernet cable "tester" shows that the wiring to the router should be fine, and the problem is persistent even with the router connected directly to the fiber converter via a short brand new ethernet cable.

Now my ISPs second line support wants me to connect a computer directly to the fiber converter to omit the router as the problem. I take a bit of an issue with not having the router as an extra point of security I don't really like that suggestion, never mind the fact that they actually seem to think that I should personally monitor the connectivity of the computer, while checking if "the lights go out" on the fiber converter to see if this random problem (could occur with 5 minute intervals or 12 h...) occurs even with that setup.

Question: Would it make sense to connect a computer running wireshark to the fiber converter (has a built in switch), without accepting an IP adress assignment to monitor the status of the fiber converter/connection itself? (I guess listening to the chatter basically to see if it dies out..)

Battlezor's avatar
1
Battlezor
asked 2018-01-18 18:12:22 +0000
edit flag offensive 0 remove flag close merge delete

Comments

On another note: how is your mains supply? I find it hard to believe your ISPs traffic can cause the same trouble with all these different routers.

Jaap's avatar Jaap (2018-01-19 06:23:41 +0000) edit
add a comment see more comments

1 Answer

0

Would it make sense

Not much because unless the ISP connects several clients to the same L2 segment, which is rarely the case, you'll see no "chatter" at all until something at your end requests an address using DHCP or PPPoE or what your ISP's client connection method is. So I'd rather think of monitoring the connection between the convertor/switch and one of your routers using the computer and one of the capture setups, and letting a movie camera watch the indicator lights. Up to the time of the event you could then watch just a few minutes of the video to see whether the lights have shown some unusual behaviour.

sindy's avatar
6.2k
sindy
answered 2018-01-18 20:10:06 +0000
edit flag offensive 0 remove flag delete link

Comments

add a comment see more comments

Your Answer

Please start posting anonymously - your entry will be published after you log in or create a new account. This space is reserved only for answers. If you would like to engage in a discussion, please instead post a comment under the question or an answer that you would like to discuss.

Add Answer