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grahamb's avatar
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grahamb
answered 2022-10-07 09:18:06 +0000

I think from the duplicate question from the OP they were running Win 7 which is no longer supported. They'll have to use Wireshark 3.2 or earlier (officially supported, 3.4 & 3.6 may still work).

See the LifeCycle wiki page for more info on OS version support.